Refund & Cancellation Policy

Before checkout is enabled, publish the operator’s legal name, support contact, complaint process and precise refund timelines. If a payment is duplicated, failed but debited, or charged incorrectly, contact support with the transaction reference. Refund eligibility should be assessed under applicable Indian consumer law and the payment provider’s rules. Cancellation stops future manual renewal; it does not automatically promise a refund for an already-started term. Do not activate payments until this draft is reviewed and the refund workflow is implemented.